Terms of use

Last updated: 16 October 2026

These are the terms on which you may use OnPitch. They are written in plain English on purpose. Where the law gives you a right, these terms do not take it away — and one clause at the end says so explicitly.

Who we are

"We" and "us" mean whoever runs OnPitch, from Latvia. "You" means the person using OnPitch. Our privacy notice explains what we do with personal data and forms part of these terms.

1. What OnPitch is

You give OnPitch a recording. It separates the recording into individual tracks, works out the key, the tempo and the chords, and maps the melody note by note. You can then slow it down, loop a passage, mute a track, and sing or play along while it listens through your microphone and shows you whether you are on the note. It also includes a tuner, a set of practice exercises and a tab editor, none of which need an account.

It is a tool for practising, not a way to listen to music. It is built so you can work on a song you are learning. It is not a music player, a download service or a way to obtain recordings, and we may suspend an account that is plainly using it as one.

2. Who may use it

You must be 16 or over to have an account. If you are not, you may still use the tuner, the practice room and the tab editor, which need no account.

If you are agreeing to these terms on behalf of a company or an organisation, you confirm you are allowed to bind it, and "you" means that organisation.

3. Your account

Keep your password to yourself, and tell us at support@onpitch-music.com if you think someone else has it. You are responsible for what happens under your account. You may close it at any time by asking us — see our privacy notice for what that erases.

4. What you may put into OnPitch

You must have the right to the audio you give us. Please read this properly, because it is the part people get wrong.

A recorded song usually involves two separate sets of rights: the recording itself, and the underlying musical work — the composition and the lyrics. Owning a copy of a recording, or having bought it, is not the same as having the right to copy or process it. You confirm that for anything you submit, you either hold the rights yourself or have permission from whoever does.

That means, concretely, that OnPitch is for your own recordings, recordings you have permission to use, and material that is out of copyright or licensed for this kind of use.

The same goes for a photo of a tab. A tab someone else wrote or published is their work. Photo existing tab is for tabs you wrote yourself, or have the right to copy — reading one into the editor makes a copy of it, and the tabs you keep are private to your account, not shared.

If other people can be heard on it. A rehearsal recording, a lesson or a live take often contains someone else besides you — a bandmate, a teacher, an audience. A recognisable voice is personal data about that person, not only a sound. Where a recording is more than your own playing, please have the agreement of the people on it before you upload it, and do not upload a recording of someone who has asked you not to. We do not identify anyone from a recording and we never compare one recording against another, but that does not make their agreement our business to give.

This applies to Record Studio in the same way, and it is worth saying separately because a microphone does not feel like an upload. When you record a take, whatever is audible in the room is in that take — a bandmate playing along, a teacher talking, somebody else in the house. Today a take stays on your own device and is not sent to us at all; when that changes, the paragraph above will govern it word for word, and the privacy notice will say so before it does. Either way the responsibility is the same, and the reason to state it now is that a file gives you the chance to listen before you send it and a microphone does not.

We do not obtain recordings for you, and we have no way to. OnPitch accepts a file that you provide. It cannot fetch audio from a streaming service, a video site or any other source, and we will not tell you how to take audio from a service that does not offer it — where your file comes from is your decision and your responsibility. Earlier versions of this service accepted a link to a video site; that was removed in August 2026 and the capability was deleted along with it.

Where a file can lawfully come from, for the avoidance of doubt: a recording you made yourself; music you bought as a downloadable file; a copy you made of a disc you own, for your own use; recordings published under a licence that permits it, such as Creative Commons or the public domain; or backing tracks licensed to you by whoever sells them. A streaming subscription does not give you a file, and the offline copies such services make are locked to their own applications rather than given to you.

Do not submit anything unlawful, anything that infringes someone's rights, anything that invades someone's privacy, or anything designed to break the service.

5. The permission you give us, and when it ends

To do the work at all, we need your permission to handle your files. The permission is exactly as wide as the job and no wider.

You grant us a non-exclusive, royalty-free licence to store, copy and process the audio you submit and the results we produce from it, for the sole purpose of providing OnPitch to you. We may pass it to the service providers named in our privacy notice so far as they need it to do that same job, and to no one else.

We do not gain any other right. We may not publish it, perform it, distribute it, sell it, put it in a library of samples, or use it to promote OnPitch.

This permission ends when you do. When you delete a song, or close your account, the licence over that content ends with it. It does not survive these terms, and it is not something we keep after you have gone.

6. We do not train anything on your content

We do not use anything you provide — your audio, the results, anything you type — to train, fine-tune or evaluate machine-learning models. Not now, and not without asking you first and getting a clear yes.

This is easy for us to promise because it is simply how OnPitch is built: the models it uses are existing, published, third-party models, and nothing in it learns from what you submit. A photo of a tab is read by one of those — Google's Gemini, through OpenRouter — and the request asks for providers that keep nothing and do not train on what they are sent.

7. What you produce is yours

The pitch curves, chord charts, keys, tempos, tabs and anything else OnPitch works out about your recording are yours. We claim no ownership of them. You can use them however you like, subject to any rights other people have in the underlying music.

8. The free plan, and its limits

OnPitch is free to use today, within published limits:

• Three songs analysed per calendar month. The count resets on the 1st.
• Up to three songs kept in your library. Delete one you have finished with to make room for another. Deleting a song frees its place in the library; it does not give back the month's song you spent on it.
• Up to 200 MB of Record Studio recordings. Delete a recording you have finished with to make room.
• Up to 5 guitar tabs in your account. Delete one to make room for another.
• Five tab photos read per calendar month, in the Android app. Taking and retaking a photo is never counted; a photo is counted once it is sent and its reading starts, and given back if our reading service fails to answer. The count resets on the 1st.
• Up to 100 MB and 15 minutes per file.

If your account ever holds more than these limits — after a paid plan ends, or if they change — nothing is deleted on that account: you keep everything you have, and can add more once you are back under the limit.

These are enforced in the software, not merely stated here. If you reach a limit, OnPitch tells you which one and when it resets.

There is nothing to pay and no payment method is collected. If we introduce paid plans we will publish the prices including VAT, we will not charge an existing account without asking, and we will add the consumer-contract terms that paid services require before we take any money.

In particular, you will keep your 14-day right to change your mind. If you ask us to start straight away and give that right up, that will be a separate, deliberate step at the checkout — never a sentence buried in these terms — and we will confirm it to you in writing afterwards. If you cancel part-way through a period we have begun, you pay for the part you used and we return the rest. Our costs are our problem, not a reason your rights do not apply.

If a paid plan ends. Once paid plans exist, a plan ends when you cancel it or when a payment is not made. From that day your account is on the free plan, and you can add songs and tabs only within the free limits above. Nothing you made is deleted that day. For three months your songs, your recordings and your tabs all stay in your account and keep working as before, including the ones over the free limits. If you take up a paid plan again within those three months, nothing changes.

If you do not, then at the end of the three months we keep your newest songs and recordings up to the free library and recording limits and your newest tabs up to the free tab limit, and delete the rest permanently. We will tell you in the app while this is pending, and by email to the address on your account at least 14 days before anything is deleted. A tab can be printed or copied as text at any time; a song cannot be taken out of OnPitch, so if there is a song you want to keep, renew before the date.

9. It can be wrong, and you should expect that

OnPitch uses machine learning and signal processing. Those techniques are experimental and produce mistakes. The key may be wrong. The chords may be wrong — a chord with an unclear third is genuinely ambiguous and two good detectors will disagree about it. The tempo may be wrong, the bar lines may start in the wrong place, and a separated track may contain a little of an instrument it is supposed to leave out.

A tab read from a photo is the same. A number written between two lines can be put on the wrong string, and the timing is a guess, because paper does not say how long a note lasts. The reading is shown beside the photo for you to check, and it is never saved unless you choose to.

The application tries hard to be honest about this: it withholds a tempo it cannot measure rather than guessing, marks a bar count as a guess when it is one, and leaves out a fader for an instrument it cannot actually hear in the recording. Treat what it tells you as a well-informed opinion about the recording, and trust your ears over it.

Where OnPitch sits under the EU Artificial Intelligence Act. It is not one of the uses that Act prohibits, and not one it classes as high risk: it does not identify anyone, judge anyone, infer anyone's feelings, or decide anything about a person. Nor does it generate anything. The separated tracks are your own recording with parts turned down — the actual audio, not a synthetic imitation of it — and the keys, chords, tempos and pitch curves are measurements of what you gave us. That is why you will find no "AI-generated" watermark here: there is nothing generated to mark. If we ever add a feature that does produce audio rather than measure it, we will label its output as machine-generated, and we will say so here first.

What you are entitled to if it does not work at all. Everything above is about a detector being wrong, which is inherent in the technique and is not a defect. It is not a disclaimer of the service itself. OnPitch should match the description in these terms, be fit for the purpose it is offered for, and be supplied with reasonable care and skill. If it is not — analyses that fail, songs that will not play, a feature described here that does not function — tell us and we will put it right within a reasonable time and at no cost to you. If we cannot, you may close your account and have everything erased.

That applies even though OnPitch is free, and we would rather say so than argue about it. European law on digital content and services can reach a service paid for with personal data instead of money, and the boundary is genuinely arguable in our case. Rather than take the benefit of the doubt, we give you the same position either way. Nothing in this section limits your rights under consumer law, or our liability where the law does not allow it to be limited — see clause 13.

10. What you must not do

Do not:

• Use OnPitch to obtain or distribute recordings you have no right to.
• Break, overload, probe or work around its limits, or try to access anyone else's account, songs or files.
• Use automated tools to create accounts or start analyses in bulk.
• Open more than one account in order to get past the free monthly limit. The limit is what makes a free plan affordable to offer; if you need more, tell us rather than working around it.
• Resell access, or present OnPitch as your own service.
• Do anything unlawful with it.

If you do, we may restrict or close your account. Where we do, clause 12 says what you are entitled to.

11. Reporting unlawful content, and how we moderate

First, how we moderate — because the law requires us to tell you and because the answer is short. We do not monitor, scan or listen to what you upload. Nothing here reviews your files automatically, nothing matches them against a rights database, and no algorithm makes any decision about your content or your account. We act only when somebody tells us, and when we do, a person decides — not a script. There is no automated content moderation to appeal against, because there is none to begin with. If that ever changes, this clause changes first.

Our point of contact. For anything in this clause, write to support@onpitch-music.com. That is our designated point of contact under the Digital Services Act — for you and for any authority — and a person reads it. It is not an automated mailbox, and we will never require you to use a form, a portal or a chat robot instead of writing to a human being.

If you believe something on OnPitch is unlawful or infringes your rights, email support@onpitch-music.com. This is our notice-and-action mechanism under Article 16 of the EU Digital Services Act. You do not need a lawyer, a form or a sworn statement.

Please include:

• What the content is and where it is, precisely enough for us to find it.
• Why you believe it is unlawful or infringing, and what right you hold.
• Your name and an email address — unless your report concerns certain offences against children, where you may report anonymously.
• A statement that you believe in good faith that what you have told us is accurate and complete.

We will confirm receipt, decide without undue delay, and tell you the outcome and how you may challenge it.

If we restrict anything of yours, we will tell you what we did, why, what information we relied on, whether an automated tool was involved, and how to contest it — as Article 17 requires. Write to support@onpitch-music.com and a person, not a script, will look again.

We may suspend accounts that repeatedly infringe other people's rights. We will say so first, except where the law requires us to act immediately.

12. Availability, changes and ending this

Availability. We will try to keep OnPitch running but cannot promise it will always be available. It may be down for maintenance or for reasons outside our control.

Changes to the service. We may change how OnPitch works. If a change materially reduces what it does for you, we will tell you beforehand and you may stop using it and have your data erased.

Changes to these terms. We may update them where there is a proper reason — a change in the law, a change to the service, or a new feature. We will publish the new version, update the date at the top, and where the change materially affects you we will give you at least 30 days' notice by email or in the app before it applies. If you do not accept it, you may close your account, and the previous version continues to apply to you until the notice period ends.

Ending it. You may stop at any time. We may suspend or close your account if you break these terms, if we must for legal reasons, or if we discontinue OnPitch — with reasonable notice except where an immediate step is genuinely necessary. In every case you may ask us to export or erase your data, and we will.

13. Our responsibility to you

We are responsible for loss we cause you by failing to meet these terms or by failing to use reasonable care and skill — but not for loss that was not foreseeable, and not for business losses such as lost profit, lost revenue or lost opportunity, since OnPitch is provided for personal practice.

Nothing in these terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; gross negligence or intentional misconduct; or anything else that the law does not permit us to exclude or limit. If you are a consumer, your statutory rights are unaffected, and where any part of this clause conflicts with them, your rights win.

We do not ask you, as a consumer, to indemnify us for anything.

14. Law and where disputes go

These terms are governed by Latvian law, and the courts of Latvia have jurisdiction.

But if you are a consumer, this does not reduce your protection. You keep the benefit of any mandatory consumer-protection law of the country where you habitually live, and you may bring proceedings in the courts of that country. We will bring any proceedings against you only in the courts of the country where you live.

Before going to court, please write to support@onpitch-music.com. Most things are a misunderstanding, and we would like 30 days to try to fix it. This is not a condition of your right to go to court, and it does not stop the clock on anything.

There is no arbitration clause in these terms, and no waiver of your right to bring or join a claim. We do not shorten the time you have to bring one, either: whatever period the law gives you is the period you have.

If you would rather complain to somebody than to us. For a consumer dispute about the service, the authority that supervises traders established in Latvia is:

Patērētāju tiesību aizsardzības centrs (Consumer Rights Protection Centre)

Brīvības iela 55, Riga, LV-1010, Latvia — ptac.gov.lv

You may also go to the consumer authority or the European Consumer Centre in the country where you live. For anything about your personal data specifically, the authority is the Data State Inspectorate, named in our privacy notice.

We are not currently signed up to any private out-of-court dispute-resolution scheme, and we tell you that rather than let you go looking. If we join one, it will be named here.

15. Odds and ends

• If any part of these terms turns out to be unenforceable, the rest still applies.
• Not enforcing something straight away does not mean we have given it up.
• You may not transfer your account to someone else. We may transfer these terms if our business is sold, but your content licence in clause 5 does not transfer with it — a buyer gets no wider rights over your recordings than we had.
• Neither of us is responsible for a failure caused by something genuinely beyond our control — a network or power failure, an outage at one of our suppliers, a natural event, or a change in the law. We will tell you if it affects you and get back to normal as soon as we can. This does not excuse us from anything we could reasonably have prevented.
• These terms are published in English. If we publish a translation and the two differ, your rights as a consumer are governed by the version in the language of the country where you live wherever the law requires that, and we will correct the translation.
• These terms, together with our privacy notice, are the whole agreement between us.

Contact

support@onpitch-music.com — our point of contact under the Digital Services Act, and the address for anything else. A person reads it.

OnPitch is run from Latvia.

Version history

Kept because clause 12 makes continued use after notice count as acceptance, and that only means something if you can see which version you accepted.